AFC Franchise Corporation

19700 Mariner Avenue
Torrance, CA 90503
Inquires: 310-604-3200

Process Improvement Assistant

Job description

As North America’s largest Asian-inspired prepared foods supplier, Advanced Fresh Concepts Franchise Corp. (AFCFC) provides consumers with an industry leading selection of diverse ready-to-eat meals. With over $700 million in sales, approximately 450 employees and a presence in more than 4,000 supermarkets and other food service establishments, AFCFC is positioned to innovate and grow, now and in the future.

Position Overview

The Process Improvement Assistant will provide administrative support to the Process Improvement Manager and team, including but not limited to data entry and assisting with developing new processes, guidelines, and training programs for our field operations.

Key Responsibilities & Duties

Primary Job Functions (80%)

    • Edit/update examination materials for Certification programs for field employees.
    • Edit/update product recipes, preparation guidelines, and detailed instructions for crafting new products to ensure consistency, quality and adherence to brand standards.
    • Assist collecting and organizing information to aid in developing training and instructional programs for the Operations Department.
    • Assist creating/editing video clips and images for training and instructional materials for Field teams and Franchisees.
    • Assist integrating images and instructional recipe information into branded format
    • Help develop test formats for Certification programs using Class Marker or other similar software program.
    • Occasional travel to our other local facility to assist with the implementation and data collection of internal training programs.
    • Occasional visit local store sites with management to assist with evaluating store operations to improve our understanding of operations.

Other Job Functions (20%)

    • Additional tasks as assigned by the Process Improvement Manager or PMD General Manager.

Qualifications & Skills

    • High School Diploma or equivalent. Associates or Bachelor’s degree in Business Administration a plus.
    • Minimum 2 years of experience in an administrative role.
    • Excellent verbal and written communication skills.
    • Proficient in Microsoft Office Suite or related software.
    • Familiarity with Adobe software (Photoshop/InDesign).
    • Excellent organizational skills and detail oriented.
    • Basic understanding of clerical procedures and systems such as recordkeeping and filing.
    • Ability to work collaboratively with teams across the organization.

Physical Demands

    • Prolonged periods sitting at a desk and working on a computer.
    • Must be able to lift up to 15 pounds at times.

Location: On Site

Schedule: M-F (8:00am-5:00pm)

Employee Offered Benefits

AFCFC’s benefit package includes group medical, dental, and vision health benefits; basic life and AD&D, flexible PTO, paid holiday, and 401k retirement plan with company match provision.

Job Type: Full-time

Pay: $19.00 – $22.00 per hour