Travel Coordinator

Position Overview

Advanced Fresh Concepts Franchise Corporation (AFCFC) is looking for a Travel Coordinator under the Business Operations Department. This position requires processing a high volume of travel requests while meeting travel policies, guidelines and budgets to deliver efficient travel arrangements for staff.

Key Responsibilities & Duties

  • Process travel arrangements for all field and office staff
  • Reconcile employees’ assignments, collect final receipts
  • Review and verify invoices and receipts
  • Coordinate with travel agencies, hotel sales representatives, and rental car sales representatives
  • Negotiate corporate rates and incentives, review reports, update and manage membership account information quarterly
  • Multitask in answering phone calls and processing travel arrangements in a timely manner
  • Coordinate with Human Resources and collect documents for employees’ auto claims
  • Thorough knowledge of the functional area under supervision
  • Extensive knowledge of department processes.

Desired Qualifications & Skills

  • Bachelor’s Degree in Business or similar (preferred)
  • 2 years of customer service or retail experience (required)
  • 2 years of Travel Coordinating and/or Industry experience (preferred)
  • Some experience with Travel Management Companies or Concur Travel/Expense
  • Excellent customer service skills
  • Understanding of travel policies and regulations
  • Strong working knowledge of the travel industry
  • Ability to maintain and manage vendor relationships
  • Strong Negotiation skills
  • Strong Attention to detail
  • Demonstrate a strong ability to analyze problems and analytical thinking
  • Excellent verbal and written communication skills
  • Able to calculate accurately
  • Ability to adapt and excel in a fast-paced environment
  • Ability to juggle multiple projects simultaneously
  • Extensive computer skills (MS Word, Excel, Access, web browsing, networking, typing – 60 WPM)
  • Punctual & reliable
  • Professional, articulate & team-oriented

Employee Offered Benefits

AFCFC’s benefits package includes group medical, dental, and vision health benefits; basic life and AD&D, flexible PTO, paid holiday, and 401k retirement plan with company match provision